Terms and Conditions

Terms and Conditions of the online store dealib.com

Effective from June 19, 2024

§ 1 Preliminary Provisions

  1. The online store dealib.com, available at https://www.dealib.com, is managed by DEALIB HOSSAM IBRAHIM, a business registered in the Central Register and Information on Economic Activity (CEIDG) conducted by the Minister of Economy, NIP 955-257-82-91, REGON 527657841.
  2. Correspondence address: DEALIB HOSSAM IBRAHIM, ul. Gwarna 46/4, 70-789 Szczecin.
  3. The subject of service provision is a sales agreement between the Customer and the Seller and/or Manufacturer. The online store operated by the seller is merely an IT tool through which it is possible to conclude an agreement.
  4. These Terms and Conditions are addressed to entrepreneurs and specify the rules and mode of concluding a sales agreement with an entrepreneur through the Store. Placing an order is equivalent to agreeing to all the provisions and information contained in the regulations.
  5. All products offered in the store are free from physical and legal defects and have been legally introduced to the Polish market. They all also come with a Manufacturer’s warranty.
  6. Commercial information placed on the Store’s website does not constitute an offer within the meaning of Article 71 of the Civil Code but an invitation to conclude an agreement.

§ 2 Definitions of Basic Terms

  1. Seller – the owner of the online store conducting business as DEALIB HOSSAM IBRAHIM, registered in the Central Register and Information on Economic Activity (CEIDG) conducted by the Minister of Economy, NIP 955-257-82-91, REGON 527657841.
  2. Customer – any entrepreneur making purchases through the Store.
  3. Entrepreneur – a natural person, legal person, or organizational unit without legal personality, to whom a separate law grants legal capacity, conducting business on their behalf, who uses the Store.
  4. Store – the online store operated by the Seller at aleogrodzenia.pl, which is an IT tool through which it is possible to conclude a sales agreement.
  5. Distance Agreement – an agreement concluded with the Customer within an organized system of concluding distance agreements (within the Store), without the simultaneous physical presence of the parties, using one or more means of distance communication up to and including the moment of concluding the agreement.
  6. Regulations – these store regulations.
  7. Order – a declaration of will by the Customer, made using the order form and aimed directly at concluding a sales agreement for the product(s) with the Manufacturer and/or Seller.
  8. Account – the Customer’s account in the store, where the data provided by the Customer and information about the orders placed by them in the store are collected.
  9. Registration Form – a form available in the store that allows creating an account.
  10. Order Form – an interactive form available in the store that allows placing an order, especially by adding products to the cart and defining the terms of the sales agreement, including the method of delivery and payment.
  11. Cart – a component of the store’s software where the products selected by the Customer for purchase are visible, and it is possible to determine and modify the order data, in particular, the quantity of products.
  12. Product – a movable item/service available in the store that is the subject of a sales agreement between the Customer and the Manufacturer and/or Seller.
  13. Sales Agreement – a sales agreement for the product concluded or concluded between the Customer and the Manufacturer and/or Seller through the Store operated by the Seller.

§ 3 Contact with the Store

Contact with the store is possible via e-mail: dealib64@gmail.com or through the contact form on the Store’s website under the “Contact” tab.

§ 4 Technical Requirements

  1. To use the Store, including browsing the store’s assortment and placing orders for products, the following are necessary:
    • An end device with access to the Internet and a web browser: Internet Explorer, Google Chrome, Mozilla Firefox, Opera, or Apple Safari
    • Enabled JavaScript and cookies
    • An active e-mail account.
  2. To ensure the security of communications and data transmitted in the store, SONTO takes technical and organizational measures appropriate to the degree of threat, especially measures preventing unauthorized persons from obtaining and modifying personal data transmitted over the Internet. SONTO ensures the security of data transmission in the Store by using the SSL (Secure Socket Layer) protocol.
  3. The Customer using the Store is obliged to:
    • Use the Store in a manner consistent with the applicable laws and provisions of these Regulations
    • Use the Store in accordance with good manners and with respect for personal rights of other entities
    • Not provide or transmit content of an unlawful nature
    • Use the Store in a manner that does not disrupt its functioning
    • Use all content posted within the Store only for personal use
    • Refrain from actions consisting in sending or placing unsolicited commercial information (spam) within the Store.

§ 5 General Information

  1. To the widest extent permitted by law, the Seller is not responsible for disruptions, including interruptions, in the functioning of the Store caused by force majeure, unlawful actions of third parties, or incompatibility of the online store with the technical infrastructure of the Customer.
  2. Browsing the store’s assortment does not require creating an account. Placing orders by the Customer for products in the store’s assortment is possible either after creating an account in accordance with the provisions of the Regulations or by providing the necessary entrepreneur data to process the order without creating an account.
  3. All product prices on the Store’s websites are provided in two variants – as net prices and gross prices (including VAT) or only gross prices. The price indicated next to the product at the time of placing the order by the Customer is binding for both parties. For selected products, the price may be given per 1 m2 or per 1 mb according to the information contained in the product description. The final amount to be paid by the Customer includes the product price and the delivery cost (including transport fees, transport insurance, and postal services), which the Customer is informed about when placing the order, including at the moment of expressing the will to be bound by the sales agreement.
  4. VAT invoices are issued for all goods sold in the Store.
  5. The condition for concluding the agreement is the submission by the Customer of an order to purchase goods using the order document sent electronically, e-mail, or telephone, and its acceptance by the Store.
  6. The Store reserves the right to change prices, introduce new goods to the Store, conduct and cancel promotional actions on the Store’s websites, or make changes to them.

§ 6 Creating an Account in the Store

  1. To create an account in the Store, you must complete the registration form. The following data is required: business name, registered office address, business registration data (NIP, REGON), and contact person details. Creating an account in the Store is free of charge.
  2. Logging into the account is done by entering the login and password established in the Registration Form.
  3. The Customer has the opportunity to delete the account at any time without giving any reason and without incurring any fees by sending an appropriate request to the Seller, in particular via e-mail.

§ 7 Payment Conditions and Delivery Methods for Orders

  1. The Seller provides the Customer with the following payment methods for contractual obligations:
    • Payment by transfer to the bank account number
    • Bank: mBank S.A.
    • NRB: 04-1140-2004-0000-3102-8454-8772
  2. The date of payment is considered the day the Seller’s bank account is credited.
  3. Other payment methods (e.g., advance payment for the order) and payment terms may be individually negotiated when placing the order. Payments can be made online or by card – the operator of these payments is Paynow. The types of payment cards supported are: Visa, Visa Electron, Maestro, MasterCard, MasterCard Electronic.
  4. Payments to the Seller must not be burdened with bank fees, commissions, stamp duty, civil law transaction tax, or any other handling charges. Any such costs are borne by the Customer.
  5. The Customer is obliged to pay for the ordered product and its delivery.
  6. The choice of payment method is made during the order placement.
  7. The order completion time for a given product is agreed with the Customer each time and corresponds to e-mail arrangements between the Customer and the Store. If the order completion time exceeds the stated deadlines, the Store will contact the Customer to confirm the order and agree on a new deadline. The order completion time, in the case of payment by transfer or payment card, is counted from the day the Seller’s bank account is credited.
  8. Failure to pay after receiving a payment reminder will result in the Seller immediately forwarding the debt for collection and may result in the Customer being placed in the National Debt Register.
  9. The price is binding for both parties at the time of placing the order. The product price does not include shipping costs.
  10. Ordered goods are delivered within the European Union countries, and the cost of shipping or transportation, including insurance, is borne by the Customer. The shipping cost of the order is calculated by the Store individually for each order due to the size and weight of the ordered product. The Customer is informed about the shipping cost each time before placing the order.
  11. Products are delivered to the Customer via specialized courier companies to the address indicated when placing the order.
  12. The Customer can collect the purchased goods directly using their transport from the Manufacturer after prior arrangement with the Store.
  13. Upon receipt of the goods, the Customer is obliged to check the goods for quantity and quality immediately. If any damage is found to the shipment, the Customer must:
  • Not accept the damaged shipment
  • Prepare a damage report in the presence of the courier
  • Immediately contact the Seller.

§ 8 Conclusion of the Sales Agreement

  1. Conclusion of the sales agreement between the Customer and the Manufacturer and/or Seller occurs after the Customer places an order using the Order Form in the Store in accordance with § 7 of the Regulations.
  2. After placing the order, the Seller immediately confirms its receipt and simultaneously accepts the order for execution. Confirmation of order receipt and its acceptance for execution occurs by sending the Customer an appropriate e-mail to the Customer’s e-mail address provided during the order placement. The e-mail contains at least the Seller’s declarations of receipt of the order and its acceptance for execution, as well as confirmation of the conclusion of the sales agreement. Upon receipt of the above e-mail by the Customer, a sales agreement is concluded between the Customer and the Manufacturer and/or Seller.
  3. The sales agreement is concluded in Polish and its content is in accordance with the Regulations.
  4. Recording, securing, and providing the content of the concluded sales agreement to the Customer occurs by:
    • Providing these Regulations on the Store’s website
    • Sending the Customer an e-mail message referred to in § 7 sec. 2.
  5. The content of the sales agreement is additionally recorded and secured in the IT system of the Seller’s Store.

§ 9 Performance of the Sales Agreement

  1. Delivery of the product takes place on the territory of the European Union countries to the address indicated by the Customer when placing the order, unless the delivery costs, including the cost of transport, insurance, and postal services, will be borne by the Customer. In such a case, the Customer is informed about the cost of delivery each time before placing the order.
  2. Delivery of the ordered products takes place via a courier company to the address indicated by the Customer when placing the order.
  3. The ordered products can be picked up by the Customer in person using their transport from the Manufacturer after prior arrangement with the Store.
  4. The delivery date of the product to the Customer consists of the time of completing the order and the time of delivery by the courier company.
  5. The order completion time, in the case of payment by transfer or payment card, is counted from the day the Seller’s bank account is credited.
  6. In the case of goods not available in the Store’s warehouse, the order completion time is each time agreed with the Customer via e-mail. If the order completion time exceeds the stated deadlines, the Store will contact the Customer to confirm the order and agree on a new deadline.
  7. If it is not possible to deliver the ordered product within the deadline due to the Customer’s absence at the indicated delivery address, the Customer is obliged to cover the costs of repeated delivery of the goods.

§ 10 Complaints and Warranty

  1. The basis and scope of the Seller’s liability towards the Customer are determined by generally applicable laws, in particular, the Civil Code.
  2. The Seller undertakes to deliver the product without defects.
  3. In case of a defect in the purchased product, the Customer has the right to lodge a complaint based on the warranty regulated in the Civil Code.
  4. Complaints should be submitted in writing or electronically to the addresses of the Seller provided in these Regulations.
  5. It is recommended that the Customer include in the complaint:
    • Information and circumstances concerning the subject of the complaint, in particular, the type and date of the defect occurrence
    • A request for bringing the product into conformity with the sales agreement or a declaration of price reduction or withdrawal from the sales agreement
    • Contact details of the complaining party – this will facilitate and accelerate the complaint processing by the Seller.
  6. The Seller will respond to the complaint immediately, no later than within 14 days, and if they do not do so within this period, it is considered that the Customer’s request is justified.
  7. The Seller informs that in the case of products also covered by the Manufacturer’s warranty, the Customer may lodge complaints concerning defects of the product covered by the warranty directly to the Manufacturer or through the Seller.
  8. Detailed information on the Customer’s warranty rights and the Seller’s warranty obligations is included in the warranty document issued by the Manufacturer and attached to the product.
  9. Consumers have a 14-day right to withdraw from the contract. This right is also granted to natural persons concluding a contract directly related to their business activity, when the content of this contract shows that it is not of a professional nature for these persons, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity. Other entrepreneurs have no right to withdraw from the contract.

§ 11 Final Provisions

  1. Agreements concluded through the Store are concluded in the Polish language.
  2. The Seller reserves the right to make changes to these Regulations for important reasons, such as:
    • Changes in the law
    • Changes in payment and delivery methods
    • Changes in the functionality of the Store.
  3. In matters not regulated in these Regulations, generally applicable provisions of Polish law shall apply, in particular, the Civil Code and the Act on Provision of Electronic Services.
  4. Disputes arising from the execution of the Order shall be submitted by the Parties for resolution to the court competent in Szczecin.
  5. The Customer has the right to use out-of-court complaint and redress mechanisms. To do so, they can file a complaint via the EU online ODR platform available at: http://ec.europa.eu/consumers/odr/.
  6. The Customer agrees to have their data placed on the Seller’s reference list.
  7. These regulations come into effect on June 19, 2024.
Select your currency
EUR Euro
PLN Polish złoty
Scan the code